Faith Mission was a well-established organization with a nearly 40-year history of providing community services in Brenham, Texas. But the organization’s technological know-how was decades behind, leaving staff to manage a 10K donor list manually. And even with that robust donor list, they were holding just one fundraising event a year.

Faith Mission’s traditional approach was leaving opportunities on the table. The organization wanted to improve both fiscally and organizationally, but they didn’t know where to start—and a fear of new technology kept them from leveling up.

With day-to-day support from Harness experts, Faith Mission began to brave the learning curve of new technology to connect with donors more frequently and effectively. Through Harness, the organization began using automatic texts to thank their existing donors while hosting recurring events to attract college students to their base. And as their technology skills grew, so did their profits.